Privacy & Cookie Policy

JKT Design Bolton, United Kingdom Last updated: 23 September 2026

1. Introduction

JKT Design (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. As a graphic design studio providing logo design, packaging design, brochure design, and creative services to clients across various sectors, we take data protection seriously and ensure that all personal information is processed in accordance with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)
  • Data (Use and Access) Act 2025 (DUAA)
  • ICO’s 2026 guidance on cookies and tracking technologies

By using our website or contacting us, you agree to the practices described in this policy.

2. Personal Data We Collect

2.1 Information You Provide

We may collect personal information when you:

  • Contact us through our website contact form
  • Email or call us regarding design services
  • Request quotations or project information
  • Provide feedback or submit a review
  • Engage with us as a client

This may include:

  • Name
  • Email address
  • Phone number
  • Business details
  • Project information and design requirements
  • Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser and device information
  • Pages visited and time spent
  • Referring website
  • Cookie and tracking data

Under DUAA (2026), certain analytics technologies may be exempt from consent only when used strictly for aggregate statistical improvement.

3. How We Use Your Information

We use personal data to:

  • Respond to enquiries
  • Provide quotations and project proposals
  • Deliver design services
  • Maintain client communication
  • Improve our website and services
  • Maintain legal, accounting, and business records

We only collect the minimum information required for legitimate business purposes.

4. Legal Bases for Processing

We process personal data under:

  • Contract – to provide design services you request
  • Consent – for marketing communications and optional cookies
  • Legal Obligation – accounting, tax, and regulatory requirements
  • Legitimate Interests – business operations, fraud prevention
  • Recognised Legitimate Interests (DUAA) – where applicable

5. Cookies and Tracking Technologies

5.1 What Cookies Are

Cookies are small text files stored on your device to help websites function, improve performance, and provide a better user experience.

We use cookies to:

  • Ensure the website works correctly
  • Improve performance and usability
  • Understand how visitors use our site
  • Remember your preferences

5.2 Types of Cookies We Use

Strictly Necessary Cookies

Required for core functionality such as:

  • Security
  • Navigation
  • Forms

Consent is not required.

Analytics Cookies

Used to understand website performance and improve user experience.

Under DUAA (2026), analytics cookies may be exempt from consent if used only for aggregate statistical purposes and meeting all conditions.

If analytics tools track individuals or combine data with other identifiers, consent is required.

Preference Cookies

Used to remember:

  • Display settings
  • Form preferences

May be exempt under DUAA if used solely to adapt appearance.

Marketing Cookies

We do not currently use advertising cookies. If introduced, they will require explicit consent.

5.3 Managing Cookies

You can manage cookies through:

  • Our cookie banner
  • Browser settings
  • Opt‑out links where applicable

Disabling some cookies may affect website functionality.

6. Data Sharing

We may share data with:

  • Website hosting and IT providers
  • Email and communication platforms
  • Regulatory authorities when required

All third parties must protect your data and use it only for the purposes we specify.

7. Data Storage & Security

We use appropriate technical and organisational measures, including:

  • Secure servers and encrypted connections
  • Password‑protected systems
  • Restricted access for authorised staff
  • Regular security reviews

8. Data Retention

We retain personal data only as long as necessary for:

  • The purpose it was collected
  • Legal and regulatory obligations
  • Accounting and business requirements

When no longer required, data is securely deleted or destroyed.

9. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Data portability
  • Make a complaint through our mandatory internal complaints process (DUAA requirement)

We may pause the response period while awaiting clarification or ID, as permitted under DUAA.

10. Complaints

If you have concerns about how we process your data, please contact us first using the details on our website .

If you remain dissatisfied, you may contact:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk

11. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Latest update: 23 September 2026

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